On this page you will find the most frequently asked questions and answers of City Sightseeing Rotterdam. Can’t you find your question here? Please contact us.
The departure dates and times vary per season. Extra tours will be scheduled during peak season and school holidays. For dates and times, visit our booking system here.
The Hop On Hop Off tours start at the Central Station and at the Euromast. On days when there is a cruise ship at the Wilhelmina pier is, the tours start at the Cruise terminal.
One adult (12 years and older) is € 21,00
One child (4 till 11 years) is € 10,50
For combination rates, click here.
Kinderen t/m 3 jaar zijn gratis bij City Sightseeing Rotterdam. Het kan wel voorkomen dat uw baby bij een combinatie ticket niet gratis is bij is onze partner.
Children up to 3 years old are free of charge at City Sightseeing Rotterdam. It may be possible that you have to pay for your baby at our partner if you combine the tour with another activity.
You can buy tickets on our website or at one of the ticket points. Combination tickets must be reserved online. You can make your secure online payment with Ideal or your credit card.
When your payment is processed, you will receive a confirmation email from Ogone.
After payment has been processed, you will receive an email with payment confirmation. Soon after, you will receive a second email which includes your ticket.
If you have only booked a Sightseeing Rotterdam ticket, it is not a problem if you are unable to bring your ticket. We do recommend writing down the ticket number (5 numbers) for verification purposes. You will be added to our passenger list after your booking has been processed. If you have purchased a combination ticket, you must print at least one copy of the ticket and bring it with you. If you do not have a printer at home, we recommend visiting the public library at Blaak to use the printers there.
If the email containing your ticket does not arrive within a few minutes, one of two things might have happened:
If you are unsure, it is best to contact Sightseeing Rotterdam in order to verify the accuracy of your email address. You can do this by sending us an email at info@sightseeingrotterdam .nl or calling 0031 10-302 02 88.
Yes, we provide tours every month of the year. In case of inclement weather conditions, such as ice or heavy snow, certain tours in the months of November – January may be cancelled or postponed.
The bus is not wheelchair accessible. Unfortunately, it is not possible to take a wheelchair on board the bus. If you are able to mount the stairs to the bus, you are very welcome to board.
Sightseeing Rotterdam gift certificates do not have an expiration date. Your gift certificate will not expire.
Pets are not allowed on the bus.
“Ooievaarspas” passes are not accepted at Sightseeing Rotterdam.
Rotterdampasses are no longer accepted at Sightseeing Rotterdam.
Your “Jeugd Vakantie Paspoort” is not recognized by Sightseeing Rotterdam.
The Sightseeing Rotterdam bus is no ordinary bus. Unfortunately, some of the amenities normally available on a regular bus do not exist on the Sightseeing Rotterdam bus. We only have room for one piece of hand luggage per guest. Unfortunately, a suitcase or baby stroller is not considered hand luggage.
The Sightseeing Rotterdam bus is no ordinary bus. Unfortunately, some of the amenities normally available on a regular bus, do not exist on the Sightseeing Rotterdam bus. There are no bathroom facilities on board the Sightseeing Rotterdam bus.
You can enjoy a delicious meal and drinks at Restaurant De Zwarte Zwaan at Parkhaven 9 on Wednesday – Saturday after 4:00 PM, and on Sunday after 3:00 PM. Does your group include 20 or more persons? We are happy to open the doors earlier to offer you a lovely lunch. Click here to see the various options.