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General conditions

The tour schedule may be subject to change.

In bad weather conditions such as heavy fog and heavy storm the tour can be cancelled.

Dogs are not allowed in the bus and boat.

It is not allowed to bring and / or consume your own food and drinks in the bus and boat.

We are not responsible for damage and / or loss of your property during the tour.

If the participation is insufficient the tour can be cancelled. Guests will be informed in time.

Vouchers from third parties and discount promotions must be redeemed according to the instruction. No discount promotion or voucher can be cashed on board if the reservation has not been made correctly. The vouchers are only valid on the day and the departure time for which you have booked and cannot be used on another departure time or date.

There is no refund if you cancel tickets or if you reduce the number of persons.

You can move your tickets to another date up to 5 days before the tour. You can call or mail us to change the date.